She runs an import and wholesale business specialising in high-quality, hand-finished homeware and giftware. She’s under pressure from the cost of freight and other business expenses which means, along with the margins retailers demand, she’s seeing her own margins get eaten away. She wants to get more of her products into retailers but, with constantly chasing up debtors to maintain her income, she is finding it difficult to deepen and add value to her existing client relationships or find new clients in her niche and present winning tenders.